Job Title: Receptionist

Duration: 4- 8 weeks

Location: Letchworth

Start date: 02.04.24

Rate: 12ph

Job Overview: Our client is seeking a professional and friendly Receptionist to join their team. The ideal candidate will be the first point of contact for visitors and clients, ensuring a positive and welcoming experience. The Receptionist will manage the front desk, handle incoming calls, and perform various administrative tasks to support the efficient functioning of the office.

Responsibilities:

• Front Desk Management:
• Greet and welcome visitors with a positive attitude.
• Direct visitors to the appropriate person or department.
• Maintain a neat and organized reception area.

Telephone Handling:

• Answer and direct incoming phone calls in a courteous and efficient manner.
• Take and relay messages accurately.
• Provide information to callers as needed.

Administrative Support:

• Assist in various administrative tasks, including data entry, photocopying, and filing.
• Manage incoming and outgoing mail and packages.
• Coordinate and schedule appointments and meetings.

Customer Service:

• Ensure a high level of customer service and professionalism.
• Address visitor inquiries and provide information about the company.

Communication:

• Communicate effectively with colleagues and clients.
• Relay important information to the relevant parties promptly.

Office Supplies and Inventory:

• Monitor and maintain office supplies.
• Assist in managing inventory of office equipment and supplies.

Security and Access Control:

• Monitor and grant access to visitors appropriately.
• Ensure the security and confidentiality of sensitive information.

Qualifications:

• Proven experience as a receptionist or in a similar role is a plus.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanour.

Key Competencies:

• Attention to detail.
• Problem-solving skills.
• Time management.